Privacy Policy
Effective Date: June 2026
At Still Matter (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from StillMatter.shop.
Information We Collect
When you visit our website, place an order, contact us, or subscribe to communications, we may collect information including:
- Name
- Billing and shipping addresses
- Email address
- Phone number
- Payment information (processed securely through third-party payment providers)
- IP address and browser information
- Device and usage information
- Order history and purchase details
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases and account activity
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send promotional communications when you have chosen to receive them
Payment Processing
Payment information is processed by trusted third-party payment providers. We do not store complete credit card numbers on our servers.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Remember user preferences
- Maintain shopping cart functionality
- Analyze website traffic and performance
- Improve the user experience
- Support security and fraud prevention measures
You may disable cookies through your browser settings, though some site functionality may be affected.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- SSL/TLS encrypted connections
- Secure hosting infrastructure
- Website firewalls and intrusion prevention systems
- Security monitoring and software updates
- Google reCAPTCHA and related anti-spam technologies
- Access controls and authentication protections
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Sharing Information
We do not sell, rent, or trade customer personal information.
We may share information with trusted service providers as necessary to operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website hosting providers
- Security and fraud prevention services
- Analytics providers
These providers are only given information necessary to perform their services.
We may also disclose information when required by law or to protect our rights, property, customers, or the public.
Data Retention
We retain customer information only as long as necessary to fulfill business, legal, accounting, tax, and operational requirements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Requesting access to information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of personal information where permitted by law
- Opting out of marketing communications
Third-Party Services
Our website may contain links to third-party websites or utilize third-party services. We are not responsible for the privacy practices of those third parties.
Children’s Privacy
Still Matter does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Email: support@stillmatter.shop
Still Matter
A Division of Aiello IO, LLC